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Ads Policy

Ads Policy

Welcome to the Ozzah Advertising Policies Center. 


We want to support a healthy digital advertising ecosystem—one that is trustworthy and transparent, and works for users, advertisers, and publishers. The purpose of this website is to help you build Ozzah Ads campaigns that align with our advertising policies listed below. These policies are designed not only to abide by laws but to ensure a safe and positive experience for our users. This means that our policies prohibit some content that we believe to be harmful to users and the overall advertising ecosystem.

 

We use a combination of automated and human evaluation to ensure Ozzah Ads comply with these policies. However, if you observe any ads that may violate our policies, please report those ads.

 

About Our Policies

 

Ozzah Ads enables businesses of all sizes, from around the world, to promote a wide variety of services and companies' on Ozzah and across our network. We want to help you reach existing and potential customers and audiences. However, to help create a safe and positive experience for users, we listen to their feedback and concerns about the types of ads they see. We also regularly review changes in online trends and practices, industry norms, and regulations. And finally, in crafting our policies, we also think about our values and culture as accompany, as well as operational, technical, and business considerations. As a result, we have created a set of policies that apply to all promotions on the Ozzah Network.

 

Ozzah require that advertisers comply with all applicable laws and regulations and the Ozzah policies described above. It's important that you familiarize yourself with and keep up to date on these requirements for the places where your business operates, as well as any other places your ads are showing. When we find content that violates these requirements, we may block it from appearing and in cases of repeated or egregious violations, we may stop you from advertising with us.

 

Ads policies and Terms & Conditions help create a safe and positive experience for users and advertisers. Accounts may be suspended if we find violations of our policies or the Terms & Conditions. If we detect an egregious policy violation (defined below) your account will be suspended immediately and without prior warning. For other policy violations that lead to accounts us pension, we will send you a warning to outline the nature of the policy violation and any remedial action that can be taken, in order to comply. This notification will be sent at least 7 days prior to suspension action.





What is an egregious violation?

An egregious violation of the Ozzah Ads policies is a violation so serious that itis unlawful or poses significant harm to our users or our digital advertising ecosystem. Egregious violations often reflect that the advertiser's overall business does not adhere to Ozzah Ads policies or that one violation is so severe that we cannot risk future exposure to our users. Given that egregious violations will result in immediate account suspension, upon detection and without prior warning, we limit these two cases when such action is the only effective method to adequately prevent illegal activity and/or significant user harm.





How does Ozzah Ads detect policy violation?

We use both automated and human evaluation to detect violations of Ozzah Ads policies. We review information from a variety of sources, including your ads, accounts and content, user complaints, consumer reviews, regulatory warnings and rulings.





What happens if an egregious violation is detected?

If we detect an egregious violation, we will suspend your Ozzah Ads accounts immediately and without prior warning. You will not be allowed to advertise with us again.




Are there any other policy violations that can lead to an account suspension?

Yes. Violations of any Ozzah Ads policy can lead to an account suspension. If an advertiser violates a Ozzah Ads advertising policy we will send a warning to outline the nature of the policy violation and any remedial action that can be taken, in order to comply. At that time, the advertiser will be given an opportunity to remedy the violation or, if they do not believe they have violated the policy, explain why they do not believe they are in violation of the policy. This notification will be sent at least 7 days prior to suspension action.





Can repeated violations of a policy lead to account suspension?

Yes. Repeated violations of any Ozzah Ads policy can lead to an account suspension. If an advertiser repeatedly violates a Ozzah Ads advertising policy we will send a warning to outline the nature of the policy violations and any remedial action that can be taken, in order to comply. At that time, the advertiser will be given an opportunity to remedy the violations or, if they do not believe they have violated the policy, explain why they do not believe they are in violation of the policy. This notification will be sent at least 7 days prior to suspension action.




Advertisers whose accounts are suspended will receive an in-account notification, as well as an email notification. The email notification will identify all policies the advertiser has been suspended for violating and a link to submit an appeal.




Yes. If you believe there’s been an error, and that you haven’t violated our policies, please submit an appeal. We only reinstate accounts in compelling circumstances, such as in the case of a mistake, so it's important that you take the time to be thorough, accurate, and honest.



No. Accounts related to the suspended account (for example, accounts using the same email or payment method, or accounts linked to the same manager account) will be suspended. We take the safety of users very seriously, so advertiser actions that put our users, Ozzah, or our partners at risk result in a ban from using Ozzah Ads. In addition, any new accounts that the advertiser tries to create will be suspended.



 

To download a copy of this information, use your browser's Print to PDF feature to save this to your computer.

Remember that this page may be updated over time, so be sure to visit the page on this website for the most up-to-date information on account suspensions.

 

 



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